ROLE
UX Design Intern
WHAT I DID
Complete productization of the product, which included:
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Website Design
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Brochure Design
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Mobile Screens Mock-up
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Booth Designs
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Customer Flow Chart Analysis
MORE ABOUT THE PRODUCT
Through Mobix, users can:
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Make and receive phone calls
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Request sign language interpretation on-demand
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Use any device: smartphone, tablet or traditional computer
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Send text or video messaging
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Receive service monitoring,
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Access data of usage, financial reports, and billing
WEBSITE
DOWNLOADS
May － Aug 2015
What I learnt from my internship experience this summer in Budapest was really like no other. Even though I was only an intern, I was given responsibilities that directly affect the product and flexibilities to be creative when making decisions. I was in constant contact with the CEO of the company to debate on different ideas.
To give you a little background, E-GROUP is a software company that focus on developing secure communication products. Below is an image showing its line of products, and I spent most of the summer focusing on the productization of MOBIX - the assistive communication.
I started with interviewing with many members of the deaf and hard hearing community. I wanted to hear their stories and also learn from them. I was very glad to hear that our technology's beta version has been a great improvement to their lives. I took notes on what they thought were the best parts of our technology and highlighted those in the marketing materials. I also asked them for the worst parts and complied that for our engineers to improve upon in the next version. They also provided me insights into what they think will work well on the conference.
With all these information, I concluded with the following principals when designing the marketing materials :
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Simple and straight forward - give a chic and modern feeling
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Minimum interactions
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Streamline presentation - all materials should revolved around one color theme
Below are some screenshots of the final designs of the productization plan:
PRODUCTIZATION FINAL DESIGNS
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Mobile Screens
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Management Interface
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Web Interface
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Website Design
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Brochure Design
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Booth Intial Sketch up
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Product Presentation Video (Hungairan)
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MOBIX: Signs of Progress
What is MOBIX? It is a powerful, smart technology platform delivering Video Relay Services (VRS), Video Remote Interpreting (VRI), and Integrated Multimedia Messaging services and connecting the members of the Deaf and Hard Hearing Community with the rest of society.
During my summer internship at EGROUP in Budapest, Hungary, I was given one month to prepare the marketing plan and materials that the company needed to pitch at the XVII World Congress of The World Federation of the Deaf in Istanbul. I spearheaded the entire project to design a complete customer experience, and specific tasks included: customers’ flow chart, brochure design, booth decorations, product website design, and interpreter live product demo.
THE DESIGN PROCESS
The Video Demo
Our Booth at the Conference
The Brochure Design
