MY ROLE
UX Designer
WHAT I DID
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Ideation
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Sketches
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Prototyping
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User Interface Design
TEAM
Roger Chen - Software Engineer
Jennifer Qian - Videographer
2014
OVERVIEW OF THE INTERFACE
The Think Tank glasses is a wearable technology with the Think Tank application built-in. The glasses consist of two lenses that can reflect projected images for the wearer so that it seems like the interface is projected in front of the user. The interface will be fixed in the middle of the user’s field of vision.
The Think Tank interface is designed with the mindset of one and only one goal: it has to be easy and intuitive for elders to use; thus, we kept the design very simple and straightforward. The elderly users will be able to: create a profile, create a project, view all projects, send messages to give advice to other projects, and ask questions on Q&A forum. The glasses are controlled mainly by voice commands, since this is the most common and prefered way for elders to communicate their stories. Thus, our interface is designed to best fit that function. Furthermore, from the very beginning (at the set-up stage of the interface), users will be informed that seeing the green circle next to a word means that speaking the words after it will trigger actions.
WIZARD OF OZ TESTING
From Wikipedia, a Wizard of Oz experiment is a research experiment in which subjects interact with a computer system that subjects believe to be autonomous, but which is actually being operated or partially operated by an unseen human being.

OVERVIEW OF THINK TANK - THE GLASSES PRODUCT
The Think Tank glasses is a wearable technology with the Think Tank application built-in. The glasses setup was chosen because it is an everyday object that many elderly people have. It would be unobtrusive since many elderly are already used to wearing glasses. This would also reduce the chance of them forgetting the glasses somewhere or leaving them at home when they need it. It also gives us the opportunity to adjust the clarity of the interface to any vision problems an elderly user may have.
The glasses consist of two lenses that can reflect projected images for the wearer. Our original concept consisted of a pair of glasses that only had one large lens across both eyes of the user. This was done so that the interface could be display on the whole screen. From feedback we received, we learned that this might damage the elderly user’s eyesight since the screen is so close to the face. Thus, we changed the design so that we have two lenses that can reflect light so that it seems like the interface is projected in front of the user. The interface will be fixed in the middle of the user’s field of vision.
The glasses also have a microphone and earbuds so that voice control can be used to navigate the interface. The microphone extending down the mouth is necessary to get clear voice input from the user and prevent errors in voice recognition. The earbuds can be used so that the user can hear clear messages from the system. This is particularly important for elderly users whose hearing may be bad.
The original concept of the glasses had a projector on the side so that users could project the interface onto a wall. We decided that this was unnecessary since there would no need to share their screen with anyone else. We also originally had a scrolling button as a way to navigate the interface without the voice control. We took this aspect out since the feature was extraneous as we could navigate solely using voice. We decided that we could deal with the inconsistencies of voice recognition in our design instead of adding another feature that could do the same thing. Since both voice control and the scrolling button have their flaws, we decided to stick to one medium that was easier for our users: voice control. The button would be difficult for elderly users that do not have full motor function because of arthritis or other damage. It also makes it very difficult to type anything into the system. Therefore, we stuck with only voice control as a way to navigate the interface.
HOW WE TESTED OUR PROTOTYPE
We set up the system so the computer screen displaying the interface was projected on the wall, and the participant sit in front of the projected screen, wearing a fake paper prototype of the glasses. We, the wizard, controlled the computer as we listened to the commands given by the participants
SELECTED TESTING GROUP
We set up the system so the computer screen We targeted our testing users group to be elders (age 50 – 70) as they are our main targeted audience. We want to know if the interface design adheres to our user group. We were mostly able to find professors, staff, and family friends

In a team of 3, we created a product intended for the CHI 2015 student design competition. The challenge was to "design something that enables people who are a new or completely unexplored user group in any country to appropriate things and technologies around them". We decided to target the senior citizens, because we think that they are not using technology to its full potential. Hence, we created Think Tank: a voice-controlled and location-enabled wearable glass product that would seamlessly adept to elders' day-to-day life. Aside from helping seniors with simple daily tasks such as prompting the quickest route home on the screen, Think Tank is designed to foster social communications and ideas exchange among the retired community.
I was mainly responsible for prototyping (paper and UX interface design) for the project, but I was involved throughout the whole process: from idea formulation, user interviews, to final presentation. It was amazing to see how to excute an idea from start to finish.




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OUR PRODUCT CONCEPT



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THE USER INTERVIEWS
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We used the Wizard of Oz testing technique - a Wizard of Oz experiment is a research experiment in which subjects interact with a computer system that subjects believe to be autonomous, but which is actually being operated or partially operated by an unseen human being. (From Wikipedia)
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THE TEAM and FINAL PRESENTATION

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